Skip to main content

12 docs tagged with "operations"

View all tags

Generic Webhook Overview

Generic Webhook is HyperVerge's centralized system for delivering event notifications (webhooks) to client servers. When something happens in a KYC flow — a transaction completes, a reviewer makes a decision, a user opens a link — the client's server needs to know. Generic Webhook is the system that sends that notification reliably.

Real-time Events SOP

This SOP helps the team perform Level 0 debugging when clients report issues related to SDK event listeners (e.g., "I didn't receive step_ended events"). Follow these steps to triage issues before escalating to Engineering.

Ask AI

Ask anything about the internal documentation

AI answers are based on internal documentation. Verify critical information.