CORS Whitelisting
Overview
The HVOne Dashboard allows clients to whitelist their domain for CORS so that their WebSDK integrations can work seamlessly.
Prerequisites
- Access to the HVOne Dashboard.
Purpose & use case
Who is this for?
- Clients
- SA/IE teams
- Support teams
- KAM / Sales teams
When should this be used? When you need to whitelist a domain for WebSDK integrations.
Step-by-step guide
1. Setting up
- Log in to the HVOne Dashboard.
- Navigate to the Dev Hub tab.
- Click on Configuration.
- Select CORS Whitelisting.
TODO
Screenshots: Dev Hub tab, Configuration menu, CORS Whitelisting option. (Pending migration from Notion.)
2. How it works
- Click ➕ Add Domain.
- A modal popup appears.
- Enter the domain.
- Click Confirm.
TODO
Screenshots: Add Domain button and the modal popup. (Pending migration from Notion.)
3. Common issues & fixes
| Issue | Cause | Fix |
|---|---|---|
| CORS origin already exists | Domain is already whitelisted. | Check the existing list before re-adding. |
| Enter a valid domain | Domain entered is not valid. | Ensure the domain follows standard URL format (without protocol, e.g., example.com). |
FAQs
Q: Can I whitelist multiple domains at once? A: Currently, domains must be added one at a time.
Q: How quickly does whitelisting take effect? A: Changes usually apply within 15 minutes.